Byrds Garage

Reviews about Byrds Garage

• Kevin Gareis

  May, 06 2018
  ★ ☆ ☆ ☆ ☆
  Over-all, terrible experience!
  
  1st - I got a flat tire on HWY 158 about 10 miles away from Byrd's Garage and simply needed someone with tools to help me put my spare tire on. When the employee from Bird's Garage showed up, I found out he did not bring any tools with him. He said the only option would be to tow me to their shop and change the tire there for $250. Since it was 3:30am, and Byrd's was the only company willingly to come out at that time, I was in a pickle, and said ok.
  
  2nd - The employee drove 75mph on the 45 and 55mph roads back to their shop (my wife who was with me was also pregnant).
  
  3rd - The employee did not bring keys to the shop with him, so he spent the next 25 minutes trying to find tools to take my tire off. The tool he ended up using didn't fit into my wheels, so he ended up using a hitch to hammer the socket wrench into my wheels around the lug nuts (needless to say, ruined my custom rims).
  
  4th - The employee backed my car off into a mud puddle. If he backed the tow truck up 2 more feet, he would not have backed my car into a mud puddle. I had to put the muddy flat tire in my clean trunk.
  
  5th - I called the Owner of Byrd's Garage the next day to discuss the issue, and all he did was defend his employee, never apologizing once. I took pictures of this employees in-competencies (i.e. the mud and ruined rim), and sent them to the Owner per his request. At which point he said he would view them and get back to me. He never responded back to me. I tried contacting him twice more and never got a response.
  
  This may be the worst experience with a company I've ever had!
  
  Mr Owner - If you would like to discuss further my email is kevingareis1 at gmail

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